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Legal Notice & Privacy
Wandsbeker Chaussee 12
Phone: +49 180 333 4 333From Germany: € 0.09 / minute
Mobile at most: € 0.42 / minute
WhatsApp: +49 170 234 0000
Fax: +49 180 333 4 000From Germany: € 0.09 / minute
Public E-Mail (Reception):
tel (at) live (dot) ca
Priority E-Mail (Direct Contact):
Please use the contact form on this site
Responsible For The Content According To § 55 Paragraph 2 RStV
Wandsbeker Chaussee 12
Note In Accordance With The Online Dispute Resolution Regulation
Under current law, we are obliged to inform consumers of the existence of the European online dispute resolution platform, which can be used to settle disputes without having to involve a court. The European Commission is responsible for setting up the platform. The European online dispute resolution platform can be found here: http://ec.europa.eu/odr. Our email is: tel (at) live (dot) ca.
However, we would like to point out that we are not prepared to participate in the dispute settlement procedure within the framework of the European online dispute settlement platform. Please use our email and telephone number above to contact us.
Disclaimer - Legal Information
§ 1 Warning about content
The free and freely accessible content of this website was created with the greatest possible care. However, the provider of this website does not guarantee that the free and freely accessible journalistic advice and news provided are correct and up to date. Contributions marked by name reflect the opinion of the respective author and not always the opinion of the provider. Simply by calling up the free and freely accessible content, no contractual relationship is established between the user and the provider, insofar as the provider lacks the will to be legally bound.
§ 2 External Links
This website contains links to websites of third parties ("external links"). These websites are the responsibility of the respective operators. When the external links were first linked, the provider checked the third-party content for any legal violations. At that time, no legal violations were apparent. The provider has no influence on the current and future design and content of the linked pages. The setting of external links does not mean that the provider adopts the content behind the reference or link as his own. Constant monitoring of the external links is not reasonable for the provider without concrete evidence of legal violations. With knowledge of legal violations, such external links will be deleted immediately.
§ 3 Copyright and ancillary copyrights
The content published on this website is subject to German copyright and ancillary copyright law. Any use not permitted by German copyright and ancillary copyright law requires the prior written consent of the provider or the respective rights holder. This applies in particular to the duplication, editing, translation, storage, processing or reproduction of content in databases or other electronic media and systems. Contents and rights of third parties are marked as such. The unauthorized duplication or distribution of individual content or complete pages is not permitted and is punishable. Only the production of copies and downloads for personal, private and non-commercial use is permitted.
The presentation of this website in external frames is only permitted with written permission.
In the following, we will inform you about the type, scope and purpose of the processing of personal data by our company in accordance with the legal requirements of data protection law (in particular in accordance with BDSG new version and the European General Data Protection Regulation 'GDPR') This data protection declaration also applies to our websites and social media profiles. With regard to the definition of terms such as "personal data" or "processing", we refer to Art. 4 GDPR.
Name and contact details of the person responsible
Our responsible person (hereinafter "responsible person") according to Art. 4 no. 7 GDPR is:
Wandsbeker Chaussee 12
Managing Director: Marina Shurniuk
E-mail address: tel (at) live (dot) ca
Types of data, purposes of processing and categories of data subjects
In the following we inform you about the type, scope and purpose of the collection, processing and use of personal data.
1. Types of data we process
Usage data (access times, websites visited, etc.), inventory data (name, address, etc.), contact data (telephone number, email, fax, etc.), payment data (bank data, account data, payment history, etc.), contract data (subject of the contract, term Etc.),
2. Purposes of processing according to Art. 13 Para. 1 c) GDPR
Execution of contracts, fulfillment of contractual obligations, contact in the event of legal complaints by third parties, fulfillment of legal storage obligations, handle contact requests,
3. Categories of data subjects according to Art. 13 Para. 1 e) GDPR
Visitors / users of the website, customers, interested parties,
The data subjects are collectively referred to as "users".
Legal basis for processing personal data
In the following, we will inform you about the legal basis for processing personal data:
If we have obtained your consent for the processing of personal data, Art. 6 Para. 1 S. 1 lit. a) GDPR legal basis.
If processing is necessary to fulfill a contract or to carry out pre-contractual measures, which take place at your request, Art. 6 Para. 1 S. 1 lit. b) GDPR legal basis.
If processing is necessary to fulfill a legal obligation to which we are subject (e.g. statutory retention requirements), Art. 6 Para. 1 S. 1 lit. c) GDPR legal basis.
If processing is necessary to protect the vital interests of the data subject or another natural person, Art. 6 Para. 1 S. 1 lit. d) GDPR legal basis.
If processing is necessary to safeguard our or the legitimate interests of a third party and your interests or fundamental rights and freedoms do not outweigh your interests, Art. 6 Para. 1 S. 1 lit. f) GDPR legal basis.
Transfer of personal data to third parties and processors
In principle, we will not pass on any data to third parties without your consent. If this is the case, the transfer will take place on the basis of the aforementioned legal bases, e.g. When transferring data to online payment providers for the fulfillment of a contract or due to a court order or due to a legal obligation to release the data for the purpose of criminal prosecution, to avert danger or to enforce intellectual property rights.
We also use contract processors (external service providers e.g. for web hosting our websites and databases) to process your data. If data is passed on to the contract processors within the framework of an order processing agreement, this is always done in accordance with Art. 28 GDPR. We carefully select our processors, check them regularly and have been granted the right to issue instructions with regard to the data. In addition, the processors must have taken suitable technical and organizational measures and the data protection regulations in accordance with. BDSG n.F. and comply with the GDPR.
Data transfer to third countries
The adoption of the European General Data Protection Regulation (GDPR) created a uniform basis for data protection in Europe. Your data will therefore mainly be processed by companies for which the GDPR applies. Should the processing by third party services take place outside the European Union or the European Economic Area, they must meet the special requirements of Art. 44 ff. GDPR. This means that processing takes place on the basis of special guarantees, such as the establishment of a level of data protection that is officially recognized by the EU Commission or compliance with officially recognized special contractual obligations, the so-called "standard contractual clauses".
Insofar as we due to the ineffectiveness of the so-called "Privacy Shield", according to Art. 49 Paragraph 1 S. 1 lit. a) DSGVO obtain your express consent to data transfer to the USA, we refer to the risk of secret access by US authorities and the use of the data for monitoring purposes, possibly without legal remedies for EU citizens.
Deletion of data and storage duration
Unless expressly stated in this data protection declaration, your personal data will be deleted or blocked as soon as you revoke your consent to processing or the purpose for storage no longer applies or the data is no longer required for the purpose, unless further Storage is required for evidence purposes or there are statutory retention requirements. This includes, for example, commercial law retention obligations for business letters in accordance with Section 257 (1) HGB (6 years) and tax retention obligations in accordance with Section 147 (1) AO of documents (10 years). When the prescribed retention period expires, your data will be blocked or deleted, unless the storage is still necessary for the conclusion of a contract or for the performance of a contract.
Existence of automated decision-making
We do not use automatic decision-making or profiling.
Provision of our website and creation of log files
If you only use our website for information purposes (i.e. no registration and no other transmission of information), we only collect the personal data that your browser transmits to our server. If you want to view our website, we collect the following data:
• IP address;
• the user's internet service provider;
• the date and time of the request;
• browser type;
• language and browser version;
• content of the call;
• time zone;
• access status / HTTP status code;
• amount of data;
• websites from which the request came;
• operating system.
This data is not stored together with other personal data about you.
These data serve the purpose of user-friendly, functional and secure delivery of our website to you with functions and content as well as their optimization and statistical evaluation.
The legal basis for this is our legitimate interest in data processing in accordance with Art. 6 Paragraph 1 S.1 lit. f) GDPR.
For security reasons, we store this data in server log files for a storage period of days. After this period these are automatically deleted, unless we need to keep them for evidence purposes in the event of attacks on the server infrastructure or other legal violations.
A distinction is made between the following types of cookies:
• Necessary, essential cookies: Essential cookies are cookies that are absolutely necessary for the operation of the website in order to enable certain functions of the website such as logins, shopping cart or user input, e.g. regarding the language of the website.
• Session cookies: Session cookies are required to recognize multiple use of an offer by the same user (e.g. if you have logged in to determine your login status). When you visit our site again, these cookies provide information in order to automatically recognize you. The information obtained in this way is used to optimize our offers and to give you easier access to our site. When you close the browser or log out, the session cookies are deleted.
• Persistent cookies: These cookies are saved even after the browser is closed. They are used to store the login, to measure the range and for marketing purposes. These are automatically deleted after a specified period, which can differ depending on the cookie. You can delete cookies at any time in the security settings of your browser.
• Cookies from third-party providers (third-party cookies, especially from advertisers): You can configure your browser settings according to your wishes. B. Reject the acceptance of third-party cookies or all cookies. However, we would like to point out at this point that you may then not be able to use all the functions of this website. Read more about these cookies in the respective data protection declarations for the third party providers.
Data categories: user data, cookies, user ID (in particular the pages visited, device information, access times and IP addresses).
Purposes of processing: The information obtained in this way is used to optimize our website technically and economically and to enable you to access our website more easily and securely.
Legal basis: If we process your personal data with the help of cookies based on your consent (“opt-in”), then Art. 6 Para. 1 S. 1 lit. a) GDPR the legal basis. Otherwise we have a legitimate interest in the effective functionality, improvement and economic operation of the website, so that in this case Art. 6 Para. 1 S. 1 lit. f) GDPR is the legal basis. The legal basis is also Article 6 Paragraph 1 Sentence 1 lit. b) DS-GVO, if the cookies for contract initiation e.g. can be set for orders.
Storage period / deletion: The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
You can find information on deleting cookies by browser here:
Objection and "opt-out": You can generally prevent cookies from being saved on your hard drive, regardless of your consent or legal permission, by selecting "do not accept cookies" in your browser settings. However, this can restrict the functionality of our offers. You can opt out of the use of third-party cookies for advertising purposes via this American website (https://optout.aboutads.info) or this European website (http://www.youronlinechoices.com/de / Preference Management /) contradict.
Processing of contracts
We process inventory data (e.g. company, title / academic degree, names and addresses as well as contact details of users, email), contract data (e.g. services used, names of contact persons) and payment data (e.g. bank details, payment history) in order to fulfill our contractual obligations (Knowledge of who is a contractual partner; justification, content structure and execution of the contract; checking for plausibility of the data) and services (e.g. contacting customer service) in accordance with Art. 6 para. 1 sentence 1 lit b) GDPR. The entries marked as mandatory in online forms are required for the conclusion of the contract.
This data is generally not passed on to third parties, unless it is necessary to pursue our claims (e.g. transfer to a lawyer for collection) or to fulfill the contract (e.g. transfer of data to payment providers) or there is a legal obligation to do so in accordance with. Art. 6 para. 1 sentence 1 lit. c) GDPR.
We can also process the data you provide in order to inform you about other interesting products from our portfolio or to send you emails with technical information.
The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. This is the case for the inventory and contract data when the data is no longer required for the execution of the contract and no more claims can be asserted from the contract because they are statute-barred (warranty: two years / standard limitation: three years ). Due to commercial and tax law requirements, we are obliged to save your address, payment and order data for a period of ten years. However, if the contract is terminated after three years, we will restrict the processing, i. H. Your data will only be used to comply with legal obligations. Information in the user account remains until it is deleted.
Online payment provider
Invoicing is done when paying by "PayPal" via PayPal (Europe) S.àr.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, Web: https://www.paypal.de, https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Billing is done when paying via "Sofort.com" via Klarna GmbH, Theresienhöhe 12, 80339 Munich, https://www.klarna.com/sofort/datenschutz/.
In the following referred to as "online account". The online calculators collect, save and process your usage and billing data to determine and bill for the service you have used. The data entered in the online billing system will only be processed and stored by them. If the online calculators cannot collect the usage fees or only partially collect them, or if the online calculators fail to do so due to a complaint from you, the usage data will be passed on from the online calculator to the person responsible and the person responsible may block it. The same also applies if e.g. a credit card company reverses a transaction from you at the expense of the person responsible.
The legal basis is Article 6 Paragraph 1 lit. b) GDPR, as processing is necessary for the controller to fulfill a contract. In addition, external online accounts are processed on the basis of Art. 6 Para. 1 S. 1 lit. f) GDPR used for the legitimate interests of the person responsible in order to be able to offer you the most secure, simple and diverse payment options possible.
With regard to the storage period, revocation, information and data subject rights, we refer to the above data protection declarations of the online accounts.
Contact via contact form / email / fax / post
When you contact us via the contact form, fax, post or email, your details will be processed for the purpose of processing the contact request.
If you have given your consent, the legal basis for processing the data is Art. 6 Para. 1 S. 1 lit. a) GDPR. The legal basis for the processing of data transmitted in the course of a contact request or email, letter or fax is Art. 6 Para. 1 S. 1 lit. f) GDPR. The person responsible has a legitimate interest in the processing and storage of the data in order to be able to answer user inquiries, to preserve evidence for reasons of liability and, if necessary, to be able to comply with his statutory retention requirements for business letters. If the contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 Para. 1 S. 1 lit. b) GDPR.
We can save your details and contact requests in our customer relationship management system ("CRM system") or a comparable system.
The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those that were sent by email, this is the case when the respective conversation with you has ended. The conversation is over when it can be inferred from the circumstances that the matter in question has been finally clarified. We save inquiries from users who have an account or contract with us for up to two years after the end of the contract. In the case of legal archiving obligations, the deletion takes place after their expiry: End of commercial law (6 years) and tax law (10 years) retention obligation.
You have the option at any time to withdraw your consent according to Art. 6 Para. 1 S. 1 lit. a) To revoke the GDPR for the processing of personal data. If you contact us by e-mail, you can object to the storage of personal data at any time.
We have integrated the website analysis tool "Google Analytics" (service provider: Google Ireland Limited, register no .: 368047, Gordon House, Barrow Street, Dublin 4, Ireland) on our website.
Purpose of processing: The use of Google Analytics serves the purpose of analyzing, optimizing and improving our website.
Legal basis: If you have given your consent to the processing of your personal data by the third party provider using “Google Analytics” (“opt-in”), then Article 6 Paragraph 1 Sentence 1 lit. a) GDPR is the legal basis. The legal basis is also our legitimate interest in the above purposes (the analysis, optimization and improvement of our website) in data processing according to Art. 6 Paragraph 1 Sentence 1 lit. f) GDPR. For services that are provided in connection with a contract, tracking and analysis of user behavior is carried out in accordance with Art. 6 Para. 1 S. 1 lit. b) DS-GVO, in order to be able to offer optimized services to fulfill the purpose of the contract with the information obtained.
Storage period: The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 26 months. The deletion of data whose retention period has expired takes place automatically once a month.
Data transfer / recipient category: Google, Ireland and USA. We have also concluded an order processing agreement with Google in accordance with Art. 28 GDPR.
Opposition and removal options ("opt-out"):
• You can generally prevent cookies from being saved on your hard drive by selecting “do not accept cookies” in your browser settings. However, this can restrict the functionality of our offers. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website and from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout
• You can deactivate the cross-device user analysis in your Google account under "My data> Personal data".
We have integrated the anti-spam function “reCAPTCHA” from “Google” (provider: Google Ireland Limited, register no .: 368047, Gordon House, Barrow Street, Dublin 4, Ireland) on our website.
Data category and description of data processing: usage data (e.g. website accessed, IP). By using "reCAPTCHA" in our forms, we can determine whether the entry was made by a machine (robot) or a person. When using the service, your IP address and any other data required for this can be transmitted to Google servers in the USA.
Purpose of processing: Avoidance of spam and abuse as well as our economic interest in optimizing our website.
Legal basis: If you have given your consent to the processing of your personal data by means of “reCaptcha” from the third party provider (“opt-in”), then Art. 6 Para. 1 S. 1 lit. a) GDPR is the legal basis. The legal basis is also our legitimate interest in data processing in accordance with Art. 6 Paragraph 1 S.1 lit. f) GDPR.
Data transfer / recipient category: Third party providers in the USA.
Storage period: until the cookies are deleted by you as the user.
We have integrated maps from “Google Maps” (provider: Google Ireland Limited, register no .: 368047, Gordon House, Barrow Street, Dublin 4, Ireland) on our website.
Data category and description of the data processing: usage data (e.g. IP, location, page accessed). With Google Maps, we can display the location of addresses and directions directly on our website in interactive maps and enable you to use this tool. When you access our website, where Google Maps is integrated, a connection to the Google servers in the USA is established. Your IP and location can be transmitted to Google. In addition, Google receives the information that you have accessed the corresponding page. This is also done without a Google user account. If you are logged into your Google account, Google can assign the above data to your account. If you do not want this, you have to log out of your Google account. Google creates user profiles from such data and uses this data for the purposes of advertising, market research or the optimization of its websites.
Purpose of processing: Provision of a user-friendly, economical and optimized website.
Legal basis: If you have given your consent to the processing of your personal data by the third party provider using “Google Maps” (“opt-in”), then Art. 6 Para. 1 S. 1 lit. a) GDPR is the legal basis. The legal basis is also our legitimate interest in data processing in accordance with Art. 6 Paragraph 1 S.1 lit. f) GDPR.
Data transfer / recipient category: Third party providers in the USA.
Storage duration: Cookies up to 6 months or until you delete them. Otherwise, as soon as they are no longer required for processing purposes.
Opposition and removal option: You have a right to object to the creation of user profiles by Google. Please contact Google directly using the data protection declaration below. You can make an opt-out objection to the advertising cookies here in your Google account: https://adssettings.google.com/authenticated.
Presence on social media
Data categories and description of data processing: usage data, contact data, content data, inventory data. Furthermore, the data of the users within social networks are usually processed for market research and advertising purposes. E.g. User profiles are created based on the usage behavior and the resulting interests of the users. The usage profiles can in turn be used to e.g. To place advertisements inside and outside the networks that presumably correspond to the interests of the users. For these purposes, cookies are usually stored on the user's computer, in which the usage behavior and the interests of the user are stored. Furthermore, data can be stored in the usage profiles regardless of the devices used by the users (especially if the users are members of the respective platforms and are logged in to them). For a detailed description of the respective forms of processing and the possibilities of objection (opt-out), we refer to the data protection declarations and information provided by the operators of the respective networks. In the case of requests for information and the assertion of rights of data subjects, we point out that these can be most effectively asserted with the providers. Only the providers have access to the data of the users and can take appropriate measures and provide information. If you still need help, you can contact us.
Purpose of processing: communication with users connected and registered on social networks; Information and advertising for our products, offers and services; External representation and image maintenance; Evaluation and analysis of the users and content of our presence on social media.
Legal basis: The legal basis for the processing of personal data is our legitimate interest in the above purposes in accordance with Art. 6 Para. 1 S. 1 lit. f) GDPR. Insofar as you have given us or the person responsible for the social network consent to the processing of your personal data, the legal basis is Art. 6 Para. 1 S. 1 lit. a) in conjunction with Art. 7 GDPR.
Data transmission / recipient category: social network.
The data protection notices, information options and options for objection (opt-out) of the respective networks / service providers can be found here:
• Facebook - service provider: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland); Website: www.facebook.com; Data protection: https://www.facebook.com/about/privacy/, Opt-Out: https://www.facebook.com/settings?tab=ads and http://www.youronlinechoices.com; Contradiction: https://www.facebook.com/help/contact/2061665240770586; Agreement on joint processing of personal data on Facebook pages (Art. 26 GDPR): https://www.facebook.com/legal/terms/page_controller_addendum, data protection information for Facebook pages: https://www.facebook.com/legal/terms/information_about_page_insights_data.
• Instagram - service provider: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland) - data protection declaration / opt-out: https://help.instagram.com/519522125107875, objection: https://help.instagram.com/contact/186020218683230; Agreement on joint processing of personal data on Instagram pages (Art. 26 GDPR): https://www.facebook.com/legal/terms/page_controller_addendum.
• Twitter - service provider: Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA) - data protection declaration: https://twitter.com/de/privacy, opt-out: https://twitter.com/personalization.
Rights of affected people
Objection or revocation against the processing of your data
Insofar as the processing is based on your consent in accordance with Art. 6 Para. 1 S. 1 lit. a), Art. 7 GDPR, you have the right to withdraw your consent at any time. This does not affect the legality of the processing carried out on the basis of the consent until the revocation.
Insofar as we base the processing of your personal data on the balancing of interests in accordance with Art. 6 Para. 1 S. 1 lit. f) GDPR, you can object to the processing. This is the case, in particular, if the processing is not required to fulfill a contract with you, which we will describe in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and either stop or adjust the data processing or show you our compelling reasons worthy of protection on the basis of which we will continue processing.
You can object to the processing of your personal data for advertising and data analysis purposes at any time. You can exercise your right of objection free of charge. You can inform us about your objection to advertising using the following contact details:
Wandsbeker Chaussee 12
Managing Director: Marina Shurniuk
E-mail address: tel (at) live (dot) ca
Right to information
You have the right to request confirmation from us as to whether personal data relating to you is being processed. If this is the case, you have the right to information about your personal data stored by us in accordance with Art. 15 GDPR. This includes, in particular, information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the origin of your data, unless they were collected directly from you.
Right to rectification
You have the right to correct incorrect data or to complete correct data in accordance with Art. 16 GDPR.
Right to cancellation
You have the right to have your data stored by us deleted in accordance with Art. 17 GDPR, unless this is contrary to statutory or contractual retention periods or other statutory obligations or rights to further storage.
Right to restriction
You have the right to request a restriction on the processing of your personal data if one of the requirements in Art. 18 Para. 1 lit. a) to d) GDPR is fulfilled:
• If you dispute the accuracy of the personal data concerning you for a period of time that enables the person responsible to check the accuracy of the personal data;
• the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;
• the controller no longer needs the personal data for processing purposes, but you need them to assert, exercise or defend legal claims, or
• if you have lodged an objection to the processing in accordance with Art. 21 Paragraph 1 GDPR and it has not yet been determined whether the legitimate reasons of the person responsible outweigh your reasons.
Right to data portability
You have the right to data portability in accordance with Art. 20 GDPR, which means that you can receive the personal data we have stored about you in a structured, common and machine-readable format or you can request that it be transmitted to another person responsible.
Right to complain
You have the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority for this, in particular in the member state of your place of residence, your place of work or the location of the alleged violation.
In order to protect all personal data transmitted to us and to ensure that we and our external service providers comply with data protection regulations, we have taken suitable technical and organizational security measures. Therefore, among other things, all data between your browser and our server is encrypted via a secure SSL connection.
Status: October 21, 2020